Cookie Policy

1. What this policy covers

This Cookie Policy describes how Ivelaa uses cookies and similar technologies when you visit our website at https://www.ivelaa.com. It explains what these technologies are, why we use them, and your choices. This policy is not legal advice and does not create a contract or warranty.

2. What are cookies?

Cookies are small text files that a website stores on your browser or device. They help the website remember information about your visit, such as your preferences or whether you are signed in. Similar technologies include local storage, session storage, and web beacons.

3. Why we use cookies

We use cookies and similar technologies only where they are needed to operate, secure, and improve the website. For example, we may use cookies to keep you signed in, protect against fraud, remember your preferences, process payments, and understand basic usage patterns. We do not use cookies to sell personal information or to track you across unrelated websites for advertising purposes.

4. Types of cookies we may use

• Necessary cookies. These are required for the website to work, such as keeping you signed in, processing payments, and maintaining security. You cannot disable these without affecting the site’s functionality.
• Preferences cookies. These remember choices you make, such as language or display settings, so you do not have to re-enter them each visit.
• Analytics cookies. We do not currently use Google Analytics or behavioral tracking cookies. If we add analytics in the future, we will update this policy and list the provider here.
• Advertising cookies. We do not use advertising cookies or work with third-party advertising networks.

5. Third-party services

We rely on trusted third-party services to host, secure, and operate the website. Those services may set their own cookies or use similar technologies under their own policies:

• Stripe. We use Stripe to process payments. Stripe may set cookies required for fraud prevention and payment processing. Stripe’s cookie practices are described in Stripe’s privacy and cookie policies.
• OpenAI. When you upload a medical bill for analysis, the document content is sent to OpenAI for AI-powered processing. OpenAI may handle data according to its own terms and privacy policy. We do not send data to OpenAI for any purpose other than generating your bill analysis.
• Hosting and security providers. Our hosting and security partners may use cookies or similar technologies to protect the site and ensure reliable performance.

We do not control these third-party cookies, and we encourage you to review the policies of any third-party service you interact with.

6. Your choices

Most browsers let you refuse or delete cookies through their settings. If you choose to block all cookies, parts of the website may not work as intended. You can also use private or incognito browsing modes to limit cookie storage during a single session.

7. Changes to this policy

We may update this Cookie Policy from time to time. The “Last updated” date at the top of the page shows when it was last revised. Your continued use of the website after changes are posted means you accept the updated policy.

8. Contact us

If you have questions about this Cookie Policy, please contact us through the channels provided on the website.